RETURN POLICY | SHIPPING RETURN POLICY We appreciate our Libra Tierra online customers, and your satisfaction is very important to us! Our policy is to issue a refund for qualified merchandise returned in original, unused condition. We will accept your returned product(s) within 12 days from the date of shipping. After 12 days the item(s) are no longer returnable. RETURN SHIPPING To return your product(s) you will be responsible for paying your own shipping costs. Shipping costs are non-refundable. If you are shipping an item(s) you should consider using a trackable shipping service. Please contact us by email for shipping detail information. - LibraTierra1@gmail.com All returned shipping must be in its original packaging and condition for a refund. REFUNDS & EXCHANGE If customers receive an item(s) damaged, defective or incorrect, please provide a photo, and send information to our Support Team by email - LibraTierra1@gmail.com Any errors made on our behalf, our customers will have the option to exchange at our cost or get a refund. *NOTE: Please allow refunds approximately
3 to 7 days to return back to your account. Credit for your returned
item(s) will be refunded back to your account in the same form of
payment used to purchase the item(s). |